Wedding couple and guests celebrate with confetti outside historic brick building.

FAQs

WHAT HAPPENS IF YOU ARE UNWELL ON OUR WEDDING DAY?

Whilst this has never happened, I do have a plan in place if it ever does. I should state that I would have to be seriously unwell to not attend; if I lost an arm, I would be searching the dark web for a replacement.

But, failing that, I have a team of photographers and videographers who I regularly work with. I would arrange for one of the Trioh team to work on my behalf. Alternatively, If you found your own arrangements then you would of course be entitled to a refund. (This will all be detailed in your booking agreement).

DO YOU DO DESTINATION WEDDINGS?

Heck yeah I do. No distance is too far.

WHERE ARE YOU BASED?

Cornwall is home but I capture weddings all over the UK, Europe.

Travel costs are included on all my packages for UK mainland weddings. Some additional costs are added for further afield, but we can discuss this when you enquire.

It doesn't matter if you're getting married in Cornwall or the Caribbean, if you want me to capture your wedding then I can make it work. Get in touch.

ARE YOU LGBTQ+ INCLUSIVE?

Yeah 100%.

HOW DO WE BOOK?

If you want to go ahead and secure your date; I'll send you a contract and an invoice. As soon as I've received the £200 deposit/booking fee and we've both signed the contract your date goes into my calendar and that's you booked.

Following that; I'll send you a questionnaire around one month prior to your wedding. This gives me a breakdown of the day and gives you a chance to let me know about any specific requirements or preferences.

ARE YOU INSURED?

I sure am. Full public liability, professional indemnity and equipment coverage (let me know if you would like me to provide copies of these).

DO YOU OFFER A CONTENT CREATOR PACKAGE?

No. I use professional camera equipment, not a phone.

DO YOU TAKE GROUP PHOTOGRAPHS?

Sure thing! Even with my natural, relaxed style of photography, I'm happy to capture group shots if you'd like them. I recommend keeping the number to around 10 or less: say each one takes 3 minutes, that’s half an hour of your day But I'm happy to do more if you'd like.

Rob's top tip: having a list ready and an usher help gather people really speeds this up.

DO YOU SUPPLY PHYSICAL WEDDING ALBUMS OR PRINTS?

Absolutely! In fact, I recommend it. You can't beat having physical prints. Once you've received your wedding gallery, you can order high quality prints directly through you gallery or you can put an order in with me.

CAN WE PRINT THE PHOTOGRAPHS OURSELVES?

Yes, of course. Once you receive the link to your online gallery, you can download your photographs in high resolution and print as many as you like.

I recommend using a quality printing service to give you the most accurate colour and detail. Alternatively you can order prints or albums directly from your online gallery. These are of the highest quality and are very reasonably priced.

CAN FAMILY AND FRIENDS ORDER PRINTS FROM YOU?

Sure thing. Once you receive access to your online gallery, you can share your link with them and they can order prints directly from there. They are of the highest quality and can be delivered directly to your door.

HOW MANY PHOTOGRAPHS WILL WE GET?

This can vary depending on a few factors but I typically deliver anywhere from 400-800 images.

HOW LONG WILL YOU STAY FOR ON THE DAY?

As long as we need to capture the full story of your wedding day. There are no time limits to any of my wedding packages.

DO WE NEED TO FEED YOU ON THE DAY?

I'd really appreciate it if you can. It’s a long day and some form of food and drink goes a long way. That said, I do stick to a plant-based/vegan diet, so if it’s not possible I fully understand and can always bring some sarnies. Just let me know me know either way.

WILL YOU WORK WITH OTHER PHOTOGRAPHERS OR VIDEOGRAPHERS?

For sure! I love getting to know new people and enjoy working alongside other professionals.


If for some reason you want to book two different photographers or two different videographers for the same wedding (eg; myself and someone else), then please be sure to run this by me first.

WHO WILL OWN THE COPYRIGHT TO OUR WEDDING IMAGES?

To put it simply, you will have a licence. This means you are free to print, store and share your photographs and/or videos as you see fit, but the full copyright is retained by the creator (Trioh Media). This just means that you can’t sell, modify, use to promote a business or enter the photographs in competitions. This is an industry standard for all wedding photographers and videographers.

WHAT HAPPENS IF YOUR CAMERA FAILS ON THE DAY?

Whilst this has never happened, I do use the latest professional equipment and conduct regular checkups, I bring multiple cameras and a range of lenses and equipment just in case. It won't ever be an issue.

HOW LONG WILL WE HAVE TO WAIT FOR OUR PHOTOGRAPHS/VIDEOGRAPHY?

Typically within three to six weeks after the wedding day. Sometimes the wait time is shorter, sometimes its slightly longer but I will always try my best to complete your gallery as quickly as possible without compromising on quality.

A couple in formal wedding attire share a tender kiss in an elegant venue with ornate wallpaper and decor.
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